Enquiries
Organise incoming requests, collect the right details and route them to the right place.
Custom automation for small businesses
Hourback builds practical automations around the way your business works. Connect the tools you already use and make enquiries, follow-ups and routine admin easier to handle.
A quick conversation about your workflow. No pressure, no fixed call length.
Useful by design
We shape automations to fit your real workflow—from a small hand-off between apps to a connected process across your business.
Organise incoming requests, collect the right details and route them to the right place.
Create timely reminders and follow-up steps so fewer conversations get lost in the shuffle.
Keep contact records, task lists and routine updates aligned across the tools you use.
Clear from the start
Good automation starts with understanding what happens today. Then we build and test a practical version together.
We map the friction points, the people involved and the tools already in place.
We propose a focused automation shaped around your needs, permissions and hand-offs.
We check the workflow with you, adjust what needs adjusting and explain how it works.
Try a real conversation
Chat with our WhatsApp AI prototype. It will ask about your business, where enquiries or follow-ups get stuck, and what tools you use. Oliver reviews demo requests and follows up personally.
This is an early prototype, not a client case study or a promise of results. AI replies can be mistaken; please don't share sensitive information.